PRIVACY POLICY

Your privacy is important to us, and we always want to be transparent about how we at GRIPLIS handle your personal data, so you can feel secure when providing this information to us. In this privacy policy, you will find information on how we process your personal data.

This privacy policy may be updated, and you can find the latest version of the privacy policy on this page.

We always strive to be as clear as possible about how we handle your personal data. If you still have questions after reading this policy, feel free to contact us!

Who is responsible for your personal data?
Shopify.com

Personal data collected by Shopify from you
We may collect various types of personal data about you when you visit our websites, order our products, return products, contact our customer service, or have other interactions with us.

Examples of personal data we may collect include:

• Name
• Username
• Contact details such as address, email address, and phone number
• Personal identification number, for invoice payments, installments, or membership identification
• Age
• Payment method
• Payment history
• Other details related to your purchase, such as order number and product specifications
• Customer number
• Purchase and usage history (e.g., which web pages you visit and where you clicked on them)
• Technical details about your computer, mobile phone, or other devices you use and their settings, e.g., language settings
• Credit score from credit reports
• IP address
• Correspondence related to a case (e.g., personal information you provide when contacting our customer service)

Purpose for processing your data:
To administer your order
Examples of how we process your data for this purpose:

• We deliver your product or service (including communicating with you regarding your delivery).
• We verify your identity and age.
• We manage your payment (including analyzing payment solutions we can offer you by checking your payment history or obtaining credit reports).
• We check your address against external sources, such as Klarna or similar.
• We manage and communicate with you regarding any claims or warranty issues related to your purchase.

Legal basis for processing:
The terms and conditions you have accepted.

To market ourselves and our products and services
Examples of how we process your data for this purpose:

• We show relevant product recommendations or similar actions.
• We make it easier for you to use our services, such as saving your shopping lists/wish lists or your preferred payment method to make future purchases smoother or remind you of abandoned shopping carts.
• We send offers from partners.
• We conduct general campaigns or send general offers and invitations to events.

Legal basis for processing:
Our legitimate interest in marketing our company, products, and services.

Remember that you always have the right to object to our direct marketing. If you do not want to object to our marketing entirely, you can always choose which channel you wish to receive our marketing in.

Purpose for processing your data:
To carry out and manage participation in competitions and events
Examples of how we process your data for this purpose:

• We communicate with you as a participant in our competitions when necessary for the competition.
• We select winners and deliver prizes related to the competition.
• We communicate with you before and after an event. In these cases, we may send confirmation of registrations, event information you need to know, questions, or surveys.
• We verify your identity and age.

Legal basis for processing:
Our legitimate interest in carrying out and managing our competitions and events.

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Cookies
A cookie is a small text file sent from a web server and stored by your browser.

There are two types of cookies:

• Session cookies – temporary cookies that are removed when you close the browser.
• Persistent cookies – cookies that remain for a pre-determined period.

In addition to cookies, we also use similar services, such as Pixels. Pixels are a service that analyzes and gathers statistics on purchase behaviors and similar data to improve your experience and give us insight on how to improve the website.

In some cases, data may be collected by companies outside the EU/EEA, through third-party cookies. This means we receive the information from these cookies, but they are provided by another company. These companies have their own privacy policies; however, strict requirements are placed on these companies when handling data from the EU region.

Persistent cookies, for example, may store items you've placed in your shopping cart, so you can return to it later without repeating the process.

How GRIPLIS uses cookies:

• For you to use our website, we need to set several functional cookies. We also use these cookies to maintain the site and ensure it works technically. These cookies are necessary for you to be able to use our services, view different products, and place orders.
• We use cookies/pixels to deliver ads that are relevant to you. These ads can be based on products you've purchased or viewed, as well as categories you’ve shown interest in.
• We use cookies to create a personalized experience for you on our website. For example, if you search for wireless headphones, the site may suggest products other people have viewed or accessories that match.
• We use session cookies to save products in your shopping cart and to keep you logged in between page views.
• We use cookies for traffic analysis and purchase history on our site. This is done through services such as Google Analytics and Google AdWords, which gather the information and allow us to optimize systems, loading times, and what we present to you as a customer.
• We sometimes collaborate with other companies in our marketing to provide you with personalized content across channels you use, known as retargeting. Retargeting essentially serves as our digital windows (e.g., through banner ads). This means these companies can place permanent or session cookies so that we can be more responsive and present offers or specific marketing we believe may interest you. Information about pages you've visited is used, for example, to suggest products based on what you’ve previously viewed or added to your cart.

To control how our vendors manage cookies, what information they collect, and how you can remove them, we ask you to visit their respective websites.